Privacy Policy

Last updated: August 2026

Who We Are

The data controller for this website is the Parochial Church Council (PCC) of the Parish of Stoneclough, comprising St Saviour's Church, Ringley and Holy Trinity Church, Prestolee, within the Diocese of Manchester, Church of England.

If you have any questions about how we handle your personal data, please contact us using the contact form on this website.

What Information We Collect

Contact Form

When you submit an enquiry through our contact form, we collect:

• Your name
• Your email address
• Your phone number (optional)
• The content of your message
• The nature of your enquiry (general, safeguarding, or the Holy Trinity fundraising appeal)

This information is sent by email to the relevant parish contact, and a record of your submission is also stored securely in our administrative database — see How Long We Keep Your Information and Who Has Access to Your Information below for details.

If your enquiry is a safeguarding concern, the content of your message is not stored in this database under any circumstances. It is sent only by email, directly to our Parish Safeguarding Officer. The database keeps a record that a safeguarding enquiry was made, and your name and contact details, so that we can confirm it was received and follow up appropriately — but never the substance of what you told us.

Server Logs

Like most websites, our web server automatically records certain information when you visit, including your IP address, browser type, and the pages you visit. This information is used solely for security and diagnostic purposes and is not used to identify individual visitors.

How We Use Your Information

We use the information you provide through our contact form solely to respond to your enquiry. We will not use it for marketing purposes or share it with third parties outside the parish without your consent, other than the service providers described under Third Party Services below, who process it strictly on our instructions in order to deliver your enquiry to us.

Safeguarding enquiries are handled with the utmost confidentiality and in accordance with the Church of England's safeguarding policies and the requirements of the law.

Who Has Access to Your Information

Enquiries submitted via the contact form are received by the Rector, Fr Stephen, and a copy is sent to the Parish Administrator for oversight. Safeguarding enquiries are directed to the Parish Safeguarding Officer via the contact form. Fundraising enquiries relating to the Holy Trinity restoration appeal are directed to the fundraising coordinator.

The stored record of your submission (see above) is accessible to a small number of authorised parish administrators via our internal parish management system, for the purposes of confirming enquiries were received, following them up, and — where appropriate — forwarding them to the right person within the parish. This system requires a login and is not publicly accessible.

We do not sell, trade, or transfer your personal information to third parties for their own purposes.

Cookies

This website does not use tracking cookies or analytics software. We do not collect any data about your browsing behaviour for marketing or analytical purposes.

Third Party Services

This website displays information sourced from A Church Near You (the Church of England's official church directory) for parish notices and service times. When you click a link to A Church Near You, you will be subject to their own privacy policy.

This website uses Google Fonts to display typography. Google may collect certain technical information when fonts are loaded. Please refer to Google's privacy policy for details.

Contact form emails are sent using Resend, a transactional email service. Resend acts as a data processor on our instructions, under a Data Processing Addendum, and retains a copy of sent email content for up to 30 days as a standard part of providing this service, after which it is automatically deleted from their systems. Resend's infrastructure is based in the United States; appropriate safeguards (Standard Contractual Clauses) are in place to cover this transfer. Further details are available in Resend's privacy policy.

How Long We Keep Your Information

General enquiries and fundraising appeal enquiries are retained in our administrative database for up to 2 years from the date of submission, after which they are automatically and permanently deleted. If a submission is manually deleted by a parish administrator before then, it is permanently removed within 30 days.

Safeguarding enquiries are retained for as long as necessary in line with the Church of England's safeguarding record-keeping requirements. As noted above, only your contact details and the fact that an enquiry was made are retained — never the message content itself, which exists only in the original email to the Safeguarding Officer.

As described under Third Party Services, a copy of the email itself is also retained by Resend for up to 30 days as part of the email delivery process, independently of the retention periods above.

Server log files are retained for a short period for security purposes and then deleted.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate data
• Right to erasure — you may ask us to delete your personal data in certain circumstances
• Right to restrict processing — you may ask us to limit how we use your data
• Right to object — you may object to our processing of your data

To exercise any of these rights, please contact us using the contact form. We will respond within one month.

Data Security

This website is served over HTTPS, meaning all data transmitted between your browser and our server is encrypted. We take reasonable technical steps to protect your information from unauthorised access, including restricting access to stored contact form submissions to authorised, logged-in parish administrators only.

Links to Other Websites

Our website contains links to other websites, including A Church Near You, the Diocese of Manchester, and community organisations. Once you leave our site, we are not responsible for the privacy practices of those sites and encourage you to read their own privacy policies.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.